Effective date: July 2026
How data is collected, stored and used in the bajee App is explained in simple language here and what Dhaka users know about bKash, Nagad and Rocket is clearly stated
On this page view data protection, cookies and user rights together if needed bajee Login And bajee Register View the page
User basic information is kept in a separate secure system; whether used inside Dhaka or in another district, account data are handled under the same rules
Only necessary information is collected, enabling faster handling of profiles, login security and support requests
Name, contact information, device information and session data may be used; in a system in operation since 2021, this data is needed to reduce user risk
Many Bangladesh-based users complete transactions quickly using bKash or Nagad; those transaction-related records are kept separately
Cookies remember your preferences, language and login status, so you don't have to set everything again each time
When the site is open on a mobile browser, cookies help load the page faster, keeping the experience steadier even on slow networks
These four figures give a quick idea
Users prefer simple navigation and clear settings
Due to the large user base, support requests and security routines are quite regular
To view various activities, profile data must be quickly filtered
If sessions and cookies stay stable, users can sign in with less trouble
This section is the same for users in 15 countries as well; for Bangladesh local payments with bKash, Nagad and Rocket are more convenient
In 3 situations, contact the DPO directly
Name, number or email changes should be reported promptly to avoid verification delays caused by old information
You can request a summary of your data; the support team usually handles the matter within 48 hours
If an unfamiliar session is seen, report it immediately; login history and device information are checked
Many Dhaka-based users report issues at night from mobile devices; verification with bKash or Nagad linked accounts is usually easier
Five things are enough to proceed
Providing these helps speed up verification; including the transaction ID is helpful for Rocket, bKash or Nagad related questions
Common questions take 24 hours
If a simple request, a same-day response is possible
Security-related requests are checked once more
In multi-part requests, up to 2 business days may be required
Before sending a reply, account security is checked, so if the address is incorrect, the time may increase
You always have four rights
You can request correction of incorrect information
You can also learn what information is held
You can request to limit the use of certain data
Requests can be made to stop some processes.
If you need more help, bajee contact page There you'll find the DPO route.
You can start with an email
bajee App, Download bajee App, or bajee Login instructions If you have questions, write to the same address. The DPO team will review data protection, cookies, and account rights separately.
For Bangladesh users, records regarding bKash, Nagad and Rocket are kept clear in the bajee App; understanding your rights keeps usage transparent.